QC3 Voice

Increase Coverage and Decrease Costs


Converting Audio To Text

Test 100% of your calls for compliance, sentiment and performance by converting Audio to Text and then analysing it using QC3 Voice



Every call that your call center engages in has many critical elements – the flow of accurate information, the correct disclosures, sales opportunities, loyalty opportunities etc.

Until now, most organizations have been unable to efficiently manage the risks or take advantage of opportunities that these call offer, because they can only monitor a small and random sample of all calls.


Changes this

QC3 Voice, can “listen to” and analyse each and every call, checking for risk & compliance issues, callers sentiment or mood, performance and continuous improvement.

QC3 Voice is able to do this, by utilising leading edge AI, Speech to Text & secure Cloud technologies.


Benefits of QC3 Voice

Benefits of QC3 Voice

  • Reduce Risk and Avoid Compliance Issues
  • Reduce Costs of Call Monitoring agents
  • Improve sales conversion rates
  • Improve customer satisfaction & experience

QC Voice Features

  • Secure Cloud Technology (yours or ours)
  • Speech to Text conversion
  • Rules & Sentiment based Analytics
  • Dashboard reporting
  • Emailed Alerts
  • Underlying Risk, Compliance & Issue Engine

How We Do It

Its quite simple, Watch the Video provided above but if you still have questions please feel free to contact us.